The ERP or the management tool must serve the firm's strategy and help improve its profitability. Better assessing the projected and actual cost of projects, ensuring compliance from the get go, optimizing the billing rate of hours worked, curbing the use of printed materials, shortening the billing process, organizing the processing of debt collection are all focal areas when setting up or optimizing a management solution.
While the need to harness the business development strategy or industrialize the organization of events has become obvious, we find that few firms derive real value from their CRM. We therefore propose to work with your marketing teams and partners to put in place processes that will leverage this value by placing CRM at the center of your development strategy and by interfacing it with the most efficient email platforms on the market.
While the practice of centralizing files and documents in a dedicated system no longer sparks debate, current events are leading organizations to change their processes, and even the tools they use, to take into account new additions to the workstation, templating features, cloud-based architectures or new security rules largely influenced by the high risk of cybercrime. Let the Alkane Consulting consultants guide you in this new approach.
What is more natural than a knowledge management solution designed for knowledge professionals? Designing such a solution is no trivial matter, however: gathering, categorizing, retrieving the knowledge, not to mention managing its obsolescence, are tasks which often swallow up a lot of resources without their value being clearly demonstrated. At Alkane Consulting, we propose a pragmatic approach that must yield tangible results quickly. A key aspect of this approach is preferring versatile solutions to cumbersome setups.
Selection assistance, also called the scoping mission, is a fairly narrowly-framed exercise which consists in matching a business context and the expression of a need on the one hand, to a software and integration offer on the other. Alkane consultants’ experience of how service firms work and their extensive knowledge of software vendors and integrators will guide you toward the most appropriate solution.
Deploying a software solution and managing the associated change do not require great ideas, but an ability to properly execute a project plan and anticipate events. Our consultants’ experience in this type of project and their unique profiles make all this possible. You do not always have the skills, the experience or simply the time to handle the follow-up of a project: controlling execution, compliance with the stated need, managing change with each type of stakeholder. We can secure your projects while saving you significant time.
Information systems are bound to become increasingly central to how firms do business: we are no longer talking about simply improving productivity, but rather about eventually using algorithms to generate services. This implies a fundamental shift, not only in the way we view production, but more upstream in the vision of leaders. Alkane Consulting is here to help you prepare for these fundamental changes and to assist you in defining your vision and driving these highly strategic projects.
Transformation projects are not just about technology: how to handle a client’s business -initial costing, planning, resource allocation, tracking, monitoring- can have a significant impact on cost and on the client’s perception of quality. Alkane Consulting aims to support you in this approach by drawing on methods used by other firms in the service industry.